Home Address Changes

Update Address for Tax / Payroll Documents

– to ensure you continue to get tax documents from Intel (use for at least 18 months from your retirement date)

After leaving Intel, it is critical to ensure you have a current mailing address, telephone, and/or email address on record with Intel for at least 18 months.

You will need to keep your address updated for as long as there are open accounts or tax documents that would be generated. For some, this could be several years if you sell stock over time after you retire. To receive your W2 in a timely manner, your change of address must be received by the end of the first week of December of that year.

• Here is the process to update your address with Intel that will ensure that you continue to receive your tax documents:
  • Send an email to passwordreset@intel.com with your request to access Workday as a retired employee
  • You will receive an email response with a template to fill out to verify your identity
    • Be sure to check your junk folder if you do not receive a response
    • Carefully review the instructions and ensure you enter the information exactly as requested
  • Send the completed template back
  • Intel will validate your identity and you will receive a response with your new username, password, and instructions on how to log in to Workday
    • Allow 4-6 business hours to receive your new credentials
  • Log into Workday with the new username/password. You will need to choose a new password upon logging in.
    • Your temporary password will expire after 90 days if you do not access your account
  • Once you’ve signed into Workday, navigate to the ‘Personal Information’ worklet, then select ‘Contact information’
  • Within Workday, you can also access the ‘Pay’ worklet to view and print past payslips and tax documents

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Healthcare Benefits – Address change Process

To update your address with Healthcare Benefits (for plan provider updates, Annual Enrollment information, etc):

Log into your account at My Health Benefits

1. Click your name in the top right-hand corner of the page
2. Under Transactions, select Change My Benefits
3. Click Basic Info
4. Click “Change address information” to update your address or click “Update Dependent Information or Address” to update your dependents address.

OR you can call Intel Health Benefits Center at 1 (877) 466-9236:

• You will be asked for the last four numbers of your SSN, your Date of Birth, and your zip code.
• You will receive the following prompts:
  • Technical assistance including password resets;
  • If you are an Intel retiree;
  • If you are a COBRA member or calling about COBRA coverage
  • MyChoice Spending accounts or H.S.A.;
  • Assistance with unresolved claims or assistance in understanding Medical, Dental and Vision benefits (Health Advocate)
• Choose “If you are an Intel retiree” by Pressing 2 – there are more prompts :
  • Enroll/confirm or change who is covered
  • Advocacy;
  • Billing & Payments
  • IRMP;
  • SERMA claims;
  • Other questions
• Select “other questions”
  • You will be asked for a PIN; you can ask for a hint to remember your PIN
  • There is an option if you don’t remember your PIN
  • After you complete the security requirements an agent will help you change your mailing address (or other personal information)

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Fidelity – Address Change Process (if needed):

To update your address for 401(k) and/or Profit -Sharing Accounts, contact Fidelity at 1-888-401-7377, or on the Fidelity NetBenefits website

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E*Trade – Address Change Process (if needed):

To update your mailing address with E*TRADE call: 1 (800) 387-2331.