1. What is the Premium Auto-Reimbursement feature?
This feature can only be used for those who regularly pay premiums on a monthly basis. This feature is found to be much easier and quicker. Once this feature is established, you will automatically be repaid for your premiums each month. Note: If you pay your premium on another frequency (i.e. weekly, quarterly, annually), then you will need to manually submit a claim form each time you incur a claim to receive reimbursement.
2. How do I set up the Premium Auto-Reimbursement feature?
There are 2 options for setting up premium auto-reimbursement. Whether you choose Option A or Option B depends on where you enrolled and how “hands-on” you want to be. See this document page 4 outlines the 2 options.
3. How do I submit forms to YSA for Premium Auto-Reimbursement?
If you want to set up premium auto-reimbursement on your own, the easiest way to do this is through the Intel benefits website. Follow the steps below:
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- Go to my health benefits
- From the Your Spending Account tab, choose Get Reimbursed
- Enter information about the premium that you want to be automatically reimbursed each month. Make sure that you select the “monthly” frequency.
- Enter your monthly premium payment amount.
- Select Yes for Set Up Premium Auto-Reimbursement
- Upload, fax or mail the completed form along with the required receipts or documentation by the due date printed on the form. Requested information and supporting documentation includes:
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- The name of your insurance company
- The names/s of these being insured
- The monthly premium amount you have paid
- Start and end dates of coverage
- Proof of payment (i.e. bank statements, copies of the front of the checks, or statements provided by your insurance company).
Note: If you don’t have access to the internet or prefer to complete a paper form, call 1-877-466-9236 and a paper claim will be mailed.
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4. How do I update, change, or cancel my Premium Auto-Reimbursement?
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- Go to my health benefits
- Navigate to the Your Spending Account tab
- From the “Take Action” menu, choose “Manage Premium Auto-Reimbursement” The next screen will let you make changes, add new claims, etc.
- If your premium amount is changing, you will need to submit new documentation showing the new rate
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5. When will I receive my monthly reimbursement?
Recurring Claims are processed on the 5th of each month. Payments are generated on the first business day after the 5th. Once your payment is generated, you will receive your reimbursement within 2-3 business days if you have direct deposit or 7-10 business days if you are reimbursed by check.
6. What happens if my premium changes?
You will need to submit a new claim and documentation showing the amount of your new monthly premium. Your claims will be processed within 10 days. Once your claim us processed you will receive your new amount with 2-3 business days if you have direct deposit or 7-10 business days if you are paid by check.
7. What happens if the requested amount exceeds my account balance?
You will be reimbursed only up to the amount available in your account when the payment is generated. If your account balance changes in the future, say due to annual T-Bill interest, an additional payment may be created when the balance changes.
8. How do I manage my Auto-Reimbursement once I have established the feature I would like to use?
Go online to my health benefits. From the Your Spending Account tab you can manage your premium auto-reimbursements. From the website you can: View all premium auto-reimbursement amounts, reduce and turn off monthly premium amounts, and learn more about the process.