Because we send our emails to a large number of retirees, Gmail frequently puts our emails into the ‘Promotions’ tab. You should carefully look through your promotion emails and if you see the IRO email, here is how to force the IRO emails into your ‘Primary’ tab.
- In your ‘Promotions’ Tab, left click and HOLD on the email and move the email to the ‘Primary’ tab.
- You will see in a yellow pop-up box the following: The conversation has been moved to ‘Primary.’ – Undo Do this for future messages from intelretiree@intelretiree.com – Yes
- Click Yes and from now on you will receive your IRO emails in your ‘Primary’ tab.